Donan Engineering
Reviews and Complaints
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Stuart, Florida
Donan Engineering Damage Investigation Services Review from Stuart, Florida
I have hail damage to my house especially to my roof. My Insurance company hired donan engineering to come out inspect my roof even know their own adjuster had inspected it a week before and said I had hail damage.
Donan engineering wrote up their own report and told my insurance company that I didn't have any hail damage. Even know 30+ homes in my neighborhood got the roost replaced because of hail damage my neighbor across the street and my neighbor next-door both that hill damage both got roofs replaced on the street over from me the same homeowner had the same insurance company and field adjuster and just adjuster two months earlier before my claim got his roof replaced because of hail damaged now because of Donan engineering mind Insuranse company denied my claim and now I'm stuck with the damage to roof because of hail and gutters screens and outside AC unit
Waterloo, Illinois
Donan engineering the mouse in Erie insurance's pocket
Erie insurance denied hail damage to our roof and I argued only to have Erie send out a "engineer" from Donan (what a Joke) this guy came out only to utter the exact same words as the Erie adjustor. I had 3 other contractors take a look at the roof and said it was definite hail damage, but as we all know Erie don't pay out for roofs.
Erie ins. pays the bill for Donan and to expect them to say anything different would be insane. This Donan company are no more engineers than I am.
They just lack common sense. If anybody expects anything different they are only kidding themselves.
- Their politics
What professional certification do these roofers have? Does the roofing have hail damage (which is a defined term) or was it just struck from hail?
Just because you have some granule loss doesn't mean the roofing is damaged! Granule loss is part of the normal wear and tear of the roof to begin with....you'd be better trying to argue the life span was perhaps diminished as the loss of granules MAY cause it to wear out pre-maturely.
I am surprised on a daily basis at the number of people that never ask to see my business license, certification or even ask if I have insurance to cover liability and workers compensation....
Yeah its your JOB when you employ any contractor to check for this stuff so you know you dealing with an expert to begin with!
Pinconning, Michigan
Hot tub diagnosis from storm damage
So your tub is sitting outside in the weather and you don't think it sustains wear/tear on a daily basis which may have resulted in the problem you encountered?
You do realize most things just wear out at some point!
Especially those that sit outside everyday!
Willoughby, Ohio
Donan Engineering/Hired gun for Frankenmuth Insurance
When in doubt, hire a liar! Donan was hired by Frankenmuth Insurance to put a spin on a claim they could not decide themselves.
Terence A. Weigel P.E. was sent to investigate the claim. Terence called my home saying he could not find my address or street.
That's because he was 85 mi. west of my home and took an additional 3hrs. to get there when it should have been 1.5 hrs. max.
Terence had to come out twice because he didn't look at what he should have in the first place, refused to look at the blue prints of the home after telling me the porch was added at a later date then the home's original construction and repeatedly called my home well after business hours to "help him do his job" and he would ask me the same questions I already answered. The claim was denied as they used his "perfect storm" excuse that my roof only leaked under"unique combination of rain intensity, wind speed, and wind direction". In my opinion, this old man demonstrated the characteristics of someone with Dementia or Alzheimer's disease.
I could care less about his credentials. Mohammed Ali was the greatest at one time too, but look at him now.
Chesterfield, Missouri
Awesome Company
Why would someone write terrible things about a company that only states the facts, shame on all of you blaming your issue on a company that reports the issue, you all are just mad becasue the insurance did not pay for it. the roof issues, how could you not see that the roofers were putting things on top of old stuff...
You are the one that most likey said, "Go ahead I am not paying for the removal of the old...so stop pointing the finger on a company that just reports the casue.
All of you that didn't get your way immediatly want to slam this company, if you would have won the claim you would have not said a word.. again shame on all of you for trying to get over on an isurance compnay,,, dumb ***..dumb ***.
Your a ***.End of story,why dont you go back and continue living under a rock..
Replying to
Rhinelander, Wisconsin
Donan's lead engineer, Matthew D. Pritzl, used cheesy internet sources like wunderground.com to determine that wind did not cause our barn to collapse.
Our small-scale organic dairy farm was destroyed because of Donan Engineering's sloppiness. Matthew D.
Pritzl, the lead engineer, used two internet sources to determine that wind did not cause our barn to collapse. No kidding. It was the extra 48,000 pounds of shingles the crooked contractor put on the roof instead of taking the old ones off. The extra weight caused our barn to collapse.
We have filed a suit. We need witnesses. The case in: Taylor County case no. 13CV90.
Wayne and Jerri Cook v. Donan Engineering, Matthew Pritzl, and Mutual of Wausau.
If you can be a witness for us. Please contact Jerri Cook at (715) 257-**** or via email jerri.l.cook@***.com
So you agree the wind didn't cause the roof to collapse but the weight of another layer of shingles on the roof did? Hopefully opposing counsel doesn't read your post because you just proved their case!
Unless of course you filed suit against the roofer for their negligent work as the wind obviously wasn't the "sole" cause of the damage...
Shady Hollow, Texas
Screwed, blued and tattooed
I am in the same situation as the other poster. State Auto copped an attitude.
Adjuster never intended to help me, just out to blame roofer. Three different companies told me I had storm damage and this joker finds none. Insurance company ordered an inspection from Donan. Donan claims there is no storm damage.
They are definitley in cahoots with State Auto.
Noone seems to care about the homeowner. I will be dropping State Auto as soon as I get settled into my new home and discussing this entire event with an attorney.I would love to sue these bastards!
If Everette Lenhart, P.E. Texas license # 115834 wrote your Donan Engineering claim denial report, look out.
I have seen first hand the bias Everette uses in his reports to deny claims.
Copy and paste to build a claim denial report.
Put forensic engineer stamp on biased report.
Get paid for opinion.
Claim denied.
Thanks Everette Lenhart.
Saint Louis, Missouri
Donan Engineering--Works for the Insurance Company
You aren't serious? YES they work for the Insurance Company as that's who paid them to provide them with an independent opinion of whatever your issue is.
If you disagree with them then hire your own engineer to dispute the claim.
It's your responsibility under your policy to "prove" your claim!
Insurance companies process thousands of claims a day. You really think someone has time to pull yours out and figure out a way not to pay you?
Sorry but no one has that kind of time.
Their routinely hire outside adjusters, engineers and other experts to help them gather the facts that they need to pay or deny a claim.
If you feel your claim was handled improperly then hire counsel and they will engage a consulting engineer or licensed contractor or other expert if necessary to help you resolve your issue.
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Just because hail struck your roof doesn't mean you have damage.
If they (carrier) decided to hire an expert to review their adjusters findings there isn't anything wrong with that.
You can always do as Gary suggest and pay some public adjuster 10% or more of your claim to do what you can do yourself!
Like what?
You're not stuck in Florida. Hire a public adjuster and they will get you paid fully.
Thats what we do, and in Florida, you can reopen a property cliam up to five years after the date of loss occurred.
I get them overturned every day. Gary 888884****
You can hire your own independent adjuster and dispute your insurance carrieers denial
i talk to the manager at my insurance company told her my concerns and she reviewed the paperwork and I came back the next day and excepted my insurance claim they're paying for my new roof now !!
How did you do that? I have had two contractors come to my home on two separate occasions to prove to my insurance company that the water damage in our house was due to something other than two back to back hail storms.
Once while their adjuster was present and they still say the water damage was Not due to the hole in the roof or a completely hauled out window and extensive hail damage to the entire roof. It uprooted my friend's neighbours tree and threw it across their fence and broke it down. Two bad storms back to back and they still refuse to pay for my roof. Now they have hired Financial Engineering to come and inspect the damage.
But I have met my obligations as to what my policy requires and told them I thought after 2 trips from Their adjuster and three from my own that an engineer was overkill. They paid a fraction of what it will take to fix the damage and it has now been over a year. I can't rip off my roof which they tried to get me to do, telling me they would get me 'supplemental funds' and then not be able to finish it because they never intended to get me any more money. And the guy who was trying to get them to mysteriously disappeared.
No longer works there. I reported them the the INSURANCE BOARD, but that takes 90 to 120 days.