Latest review first
If your insurance company wants to use Donan you either need to do your best to keep them away from your property or prepare to get screwed. I had a tree hit my house and after they were there I was told that the damage from it to my deck was do to being installed...Read more
Company wrote 0 private or public responses to the review from Oct 21.
I am an architect by trade. I had a broken sewage pipe under my house. My foundation started to shift and caused all kind of damage. My insurance company brought in Donan to evaluate a foundation damage claim. They have sent a mechanical engineer to inspect foundation...Read more
Company wrote 0 public responses to the review from Oct 04.
Sent out by USAA to inspect my wind/hail claim, Donan sends out an engineer who puts in the report that the wind damage on my roof was man-made. Came here to read the reviews and I’m unsurprised. Looks like Donan is a hired hand of USAA to save their bottom lines and...Read more
Company wrote 0 public responses to the review from Sep 05.
I have had two individuals from a roofing company look at my roof. Both found at least fifty five spots on my roof that had hail damage and three spots that have wind damage. Erie sent out an adjuster and an independent. The Erie adjuster did not go up on my roof but...Read more
Company wrote 0 public responses to the review from Aug 21.
A hail storm came through the area that I live in on June 11, 2017. My insurance company "State Farm" came out and said, yes you have hail damage, but you don't have it on two sides of your house. Well, actually I do have damage one one of those sides and their chalk...Read more
Company wrote 0 public responses to the review from Jul 18.
Donan Engineering - Very nasty people
They were rude arragonant and very unlikely to recommend an insurance claim. I believe they are paid off by the insurance company. We had massive rain in this area and refused to admit my damage was from rain water. Would never recommend this company to anyone
Company wrote 0 private or public responses to the review from Jun 28.
A very young man from Donan Engineering was sent to my home by USAA; my insurance company. I explained that the bricks were not like this before the hail damaged. I was most watchful because I had some replaced. The home is 15 years old, and the bricks are face front...Read more
Company wrote 0 private or public responses to the review from Jun 07.
- Hope i never have to have them at my home
I didn't like
- Were dishonest in their evaluation
Donan Rep. arrived 45 minutes late after moving up appt to suit his schedule. Would not listen to us long enough to learn of damage in our original complaint. He insisted on being unaccompanied in our home, taking photos that had to be in a certain order for him to...Read more
Company wrote 0 public responses to the review from May 21.
Donan had inspected my home for my insurance company. I was told to have my contractor there to go over the hail damage with him, so I did. Donan would not talk about the damage and completed a false report in the end. Insurance company has now been sued, alerted all...Read more
Company wrote 0 private or public responses to the review from Apr 08.
My cedar shake roof was pounded with hail on a day when tornadoes and storms claimed the lives of 33 people in our county. Billiard ball sized stones punched through the shakes and felt paper beneath them on my roof. My claim was denied and Donan found 'no evidence of...Read more
Company wrote 0 public responses to the review from Feb 28.
Do you have something to say about Donan Engineering? What happened? What can we help you with?