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Donan Engineering - Very nasty people

They were rude arragonant and very unlikely to recommend an insurance claim. I believe they are paid off by the insurance company. We had massive rain in this area and refused to admit my damage was from rain water. Would never recommend this company to anyone
1.0
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Customer service
Diversity of Products or Services
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#1290692
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A very young man from Donan Engineering was sent to my home by USAA; my insurance company. I explained that the bricks were not like this before the hail damaged. I was most watchful because I had some replaced. The home is 15 years old, and the bricks are face front...
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Anonymous
Cal

Impossible to prove when the "damage" occurred or what caused it. Brick is always mottled in texture unless it is a fired porcelain (like tile) and is likely to be far harder ...

1.0
I liked
  • Hope i never have to have them at my home
I didn't like
  • Were dishonest in their evaluation
#1274850
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Donan Rep. arrived 45 minutes late after moving up appt to suit his schedule. Would not listen to us long enough to learn of damage in our original complaint. He insisted on being unaccompanied in our home, taking photos that had to be in a certain order for him to...
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1.2
#1260687
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Donan Engineering - Donan needs to be sued
Donan Engineering - Donan needs to be sued
Donan Engineering - Donan needs to be sued
Donan Engineering - Donan needs to be sued
Donan Engineering - Donan needs to be sued
Donan had inspected my home for my insurance company. I was told to have my contractor there to go over the hail damage with him, so I did. Donan would not talk about the damage and completed a false report in the end. Insurance company has now been sued, alerted all...
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Anonymous
Anonymous

Hire a public adjuster and pony up the money to file a suit against them if you think you were wrong

1.0
#1229348
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My cedar shake roof was pounded with hail on a day when tornadoes and storms claimed the lives of 33 people in our county. Billiard ball sized stones punched through the shakes and felt paper beneath them on my roof. My claim was denied and Donan found 'no evidence of...
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Anonymous
Edward Fako

What was the result of your court case?Ideal with fraudulent engineering reports on a weekly basis and am working to end this fraudulent charade of insurance claims handling.E...

#1200136
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DONAN ENGINEERING

IF YOU HAVE ERIE AND THEY HIRE DONAN CONSIDER YOUR CLAIM DENIED. THEY USE DONAN TO EXCLUSIVLY DENY CLAIMS. THEY WOULD RATHER SPENDS THOUSDANDS TO DONAN THEN WORK WITH THEIR CUSTOMERS. VERY DISATISFIED.{{Redacted}}
#1183377
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Donan Engineering Fraud
Donan Engineering Fraud
I had a chimney roof leak claim and the insurance company hired Donan. I live just outside Cuyahoga County but they sent some old confused yokel from Kentucky named Terence A. Weigel / Ohio PE 76691. It took Terence 3 visits to get it wrong. The first appointment,...
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1.0
#1174765
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i looked them up.... Glenn Seija.....not a licensed engineer in ANY state!!! He runs the engineering department,,,,,hmmmm. Says he was..."General Manager at MMAGS Automotive Products" on their website........i googled it and found no such company.... So how can you...
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Anonymous
Steve2Q

Okay I've read the BS on Glassdoor.....how great Donan is.....really? Well Lyle i know of 3 of your employees that have contacted me this week alone.....more all the time.......

Anonymous
Anonymous

Nice write up.....i'm on the insurance side.....used to use you guys....huge dropoff in quality over the last few years.....i started getting B and C engineers instead of the ...

#1036505
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When you inspect a roof, you might want to just tell the truth. Yes, you are paid well by the insurance company, but this is also your reputation. I hope that you can find a way to stop this unethical practice. There are many of us forming a group to review the reports...
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Anonymous
Anonymous

It is understandable that everyone wants a new roof when they see the latest storm blow through the area. New roof on the neighbors house, new roofs all around but, mine didn'...

Anonymous
Bridget Thorne

I would be interested in joining your group. My Donan report seems to be very generic. How can I join?Funny thing is the report concludes that I don't have hail or wind damage...

1.0
#961048
Reply to reviews
Your response shows your ignorance. In most of these reviews, as in our case, a public adjustor's was hired. These cost the homeowner a lot more money but is often their only avenue to a fair evaluation. In each of these cases, like mine, the public adjustor...
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Anonymous
Anonymous

I hope it will not happen to me, I have an inspection next Monday ,the good thing I know several engineering companies that way can they help me whit their advice ,thank you...

1.0
#893179
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