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I had a chimney roof leak claim and the insurance company hired Donan. I live just outside Cuyahoga County but they sent some old confused yokel from Kentucky named Terence A.

Weigel / Ohio PE 76691. It took Terence 3 visits to get it wrong. The first appointment, Terence called to say he could not find my house. That's because he was 120 miles east of my home and it took him 3 hrs to get there and when he did arrive, he said he forgot some things and would have to come back.

Well, Terence came back twice and each time his tools of the trade was a ladder, 6 inch torpedo level and a moisture meter apparently with no batteries. Terence called my house repeatedly over the process to ask me questions about what we discussed. The final report to the insurance company said there were no leaks, no moisture.

In reality, there was a leak and there report was slanted to the satisfaction of the insurance company who hired them. They are Liars!

Product or Service Mentioned: Donan Engineering Home Inspection.

Reason of review: Their lies supported the insurance company and cost me timely and costly delays..

Monetary Loss: $15000.

Preferred solution: They should pay my loss..

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